When you buy a Miele appliance, you choose longevity and the best in quality. If, however, you require any help, Miele Service can provide rapid and reliable assistance.
Never very far away: Our Miele technicians and selected service partners have representatives throughout the country. To book a service, please call 0330 160 6600 or click the link below to book online.
Here you can find answers and solutions to lots of questions so that you can rectify the problem yourself.
Would you like to arrange a technician visit?
We will happily take your repair order online or by phone.
Your partner for all servicing needs
We’re never far away
With our extensive network of highly trained Miele Service technicians, you can be sure that we are never far away and can therefore guarantee the quickest possible response times. This means that you will be enjoying your appliance to the max again in no time.
Well-equipped Service vehicles
Our Service technicians do not just have the necessary expertise, but also a range of tools and spare parts tailored for the jobs they are doing. Any spare parts which are required are delivered overnight directly to the technician.
Quick and efficient
The Miele specific PC fault diagnostic system quickly identifies faults.
Fix Repair Price
Our fixed price repair brings peace of mind to any service visit.
There are no hidden charges or additional costs.
The repair service includes:
Products excluded from Fixed Price Repair are;
Mastercool Refrigeration Range
Please note fixed price repair option cannot be requested through the online service booking. To take advantage of the Fix Price Repair our Contact Centre Advisors can take your booking on 0330 160 6600.
Standard Labour Call Out
(Includes the first hour of labour)Any spare parts required are charged separately.
Additional hours are charged at £80.00 per subsequent hour.
All subsequent hours are charged in 6 minute increments..
In some locations we may use an authorised Miele Service Partner to undertake the repair in your home. They receive the same Miele training as our own technicians and are equally committed to delivering a premium customer experience.
Exceptions to online booking
Please contact us on 0330 160 6600 if any of the below applies
Return to Base repairs
Please contact us on 0330 160 6600 to arrange a repair for your Miele Vacuum Cleaner and freestanding coffee machine£125 inc VAT for standard vacuum cleaners, this will include any spare parts required.
£175 inc VAT for revolution vacuum cleaners, Blizzard and Robot Vacuums Cleaners, this will include any spare parts required.
£299 inc VAT for Freestanding Coffee Machines. All labour, carriage, and parts are included in this charge.
Service Fees 2020
For many years now, Miele Service has come out on top for providing the best service