SearchFind a store
Support for yourCoffee

Water comes out, not coffee

When making coffee, only water comes out of the coffee spout instead of coffee.

The lid to the ground coffee chute was opened and closed again without the ground coffee being refilled. The user then selected ground coffee on the display.

To prepare a drink using ground coffee, fill the relevant compartment with ground coffee.

There is a coffee bean blockage.

Proceed as follows:

  • Switch off the coffee machine at the mains switch.

  • Pull out the coffee bean container.

  • Do not suck up any water.

  • Remove all coffee beans from the bean container. Use a vacuum cleaner for this if necessary.

  • Refill the bean container with new coffee beans. Then insert the bean container back into the appliance.

No coffee capsule added (not for appliances with a grinder).

Check the capsule magazine and insert a coffee capsule.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

The coffee grinder channel is blocked.

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).

Clean the ground coffee chute as follows:

  • Open the appliance door and remove the ground coffee drawer.

  • Attach the vacuum cleaner attachment. Use the suction tube of your vacuum cleaner to vacuum out the ground coffee chute.

  • Remove the vacuum cleaner attachment and refit the ground coffee drawer.

  • Close the appliance door.

If the fault persists, please contact us or book a repair appointment online.

Additional media

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us