Vacuum cleaner switches itself off/“!” symbol lights up

Switch the vacuum cleaner off using the On/Off foot switch.

Remove the mains plug from the socket.

Disassemble the floorhead, hose, handle and telescopic tube.

You can carefully push large items which are jammed in the hose or in the telescopic tube towards the floorhead using a long object (e.g. a broom handle).

Items causing a blockage are usually easy to shake out of the handle.

After removing the cause, wait for approximately 30 minutes to allow the vacuum cleaner to cool down. It can then be switched on again.

Switch the vacuum cleaner off using the On/Off foot switch.

Remove the mains plug from the socket.

Vacuum cleaners with vacuum cleaner bag:

• Replace the vacuum cleaner bag, the exhaust filter or the motor protection filter as required.

• For further information on cleaning, see the article “Reinigungsleistung nimmt ab (mit Staubsaugerbeutel)”.

Vacuum cleaners with Boost CX1 dust container:

• Empty the dust container and clean the dust container as required.

• Clean the fine dust filter, the filter mat, the pre-filter and the filter frame.

• Replace the exhaust filter if necessary.

• For further information on cleaning, see the article “Reinigungsleistung nimmt ab (Boost CX1)”.

Vacuum cleaners with Blizzard dust container:

• Empty the dust container and clean the dust container as required.

• Empty and clean the filter frame.

• Start the self-cleaning function of the fine dust filter manually.

• For further information on cleaning, see the article “Reinigungsleistung nimmt ab (Blizzard CX1)”.

After removing the cause, wait for approximately 30 minutes to allow the vacuum cleaner to cool down. It can then be switched on again.

If the fault persists, please contact us or book a repair appointment online.