SearchFind a store
Support for yourBagged or bagless Vacuum Cleaner

Cleaning performance is reduced (Blizzard CX1)

The cleaning performance of the vacuum cleaner is reduced (Blizzard CX1).

Suction tube blocked.

Something bulky has been vacuumed up (e.g. large leaves from house plants) and is blocking the suction tube. The casing gets very hot as air is unable to escape as required.

Disassemble the floorhead, hose, handle and telescopic tube.

You can carefully push large items which are jammed in the hose or in the telescopic tube towards the floorhead using a long object (e.g. a broom handle).

Items causing a blockage are usually easy to shake out of the handle.

The dust container is full and/or the filters are dirty.

The suction power decreases when the dust container is full or the filter frame, fine dust filter and the pre-filter are soiled or clogged.

Clean the filter frame, the fine dust filter and the pre-filter when you notice that they are soiled, but at the latest when you notice a reduction in the suction power.

Empty and clean the fine dust container/filter manually 1–2 times a year, allowing for a drying time of 24 hours.

Switch the vacuum cleaner off using the On/Off foot switch.

Remove the mains plug from the socket.

Max. mark | Dust container | Blizzard CX1

Empty the dust container at the latest when the dust has reached the max marking on the dust container.

Empty and clean the dust container:

  • Handle up | Dust container | Blizzard CX1
  • Pull the carrying handle of the dust container upwards.

  • Removing | Dust container | Blizzard CX1
  • Lift the dust container upwards to remove it.

  • The contents of the container can be disposed of with normal household waste, providing they consist of general household dust only.

  • Hold the dust container close to the bin to prevent dust from billowing out.

  • Opening | Dust container | Blizzard CX1
  • Press the yellow release button on the bottom of the dust container.

    The flap will open and the dust will fall out.

  • Clean the dust container using water and mild washing-up liquid.

  • Dry the dust container thoroughly.

Clean the filter frame:

  • A removable filter frame is located in the dust container.

  • Position | Filter frame | Dust container
  • Place the emptied and open dust container on its front.

  • Removing | Filter frame | Dust container
  • Release the filter frame and remove it.

  • Risk of damage caused by incorrect cleaning.

    The filter frame can become damaged and be less effective as a result.

    Do not use washing-up liquid or any pointed or sharp-edged objects for cleaning. Dry the filter frame carefully after cleaning.

  • Empty the filter frame and rinse it under cold running water.

  • Replace the dry filter frame in the dust container so that it audibly clicks into place.

  • Close the dust container flap, making sure it clicks into place.

Clean the pre-filter:

  • The pre-filter is located at the rear of the dust container.

  • Unlocking | Pre-filter | Dust container
  • Release the handle of the pre-filter.

  • Remove the pre-filter.

  • Risk of damage caused by incorrect cleaning.

    The pre-filter can become damaged and be less effective as a result.

    Do not use washing-up liquid or any pointed or sharp-edged objects for cleaning. Dry the pre-filter carefully after cleaning.

  • Cleaning | Water | Pre-filter
  • Rinse the pre-filter under cold running water.

  • Replace the dry pre-filter in the dust container and lock the handle.

Clean the fine dust filter by hand:

  • Allow a drying time of 24 hours.

  • The fine dust filter is located in the vacuum cleaner.

  • Unlocking | Fine dust filter | Blizzard CX1
  • Release the fine dust container from the vacuum cleaner in the direction of the arrow.

  • Remove the fine dust container.

  • Cleaning | Water | Fine dust filter box
  • Run a little water into the opening at the top of the fine dust container.

  • Gently shake the fine dust container back and forth.

    This will rinse out the dust.

  • Emptying | Water | Fine dust filter box
  • Shake to empty the water out.

  • Opening | Upper part | Fine dust filter box
  • Turn the upper part in the direction of the arrow so that the marking is pointing to the  symbol (1). This releases the upper part.

  • Carefully lift the fine dust filter upwards and out of the fine dust container (2).

  • Risk of damage caused by incorrect cleaning.

    The fine dust filter can become damaged and be less effective as a result.

    Do not clean the inside of the fine dust filter.

    Do not use washing-up liquid or any pointed or sharp-edged objects for cleaning.

    Do not brush the fine dust filter.

    After cleaning, allow the fine dust filter to dry for a minimum of 24 hours.

  • Cleaning | Water | Fine dust filter
  • Rinse the outside of the fine dust filter under cold running water.

  • After cleaning, allow the fine dust filter to dry for a minimum of 24 hours.

  • Clean the empty fine dust container with water and mild washing-up liquid.

  • Dry the fine dust container carefully.

  • Assembling | Fine dust filter box | Blizzard CX1
  • Insert the dry fine dust filter into the dry fine dust container so that the marking is pointing to the  symbol (1).

  • Turn the upper part in the direction of the arrow so that the marking is pointing to the  symbol (2).

    The upper part is locked.

  • Replace the fine dust container in the vacuum cleaner.

  • Lock the fine dust container back into the vacuum cleaner.

  • Inserting | Dust container | Blizzard CX1
  • Insert the dust container into the vacuum cleaner from above so that it audibly clicks into place.

  • Pushing down | Handle | Dust container
  • Push the carrying handle of the dust container down.

Additional information can be found in the linked video.

When using the turbobrush: the turbobrush is blocked.

Switch the vacuum cleaner off using the On/Off foot switch.

Remove the mains plug from the socket.

To remove threads and hairs, place the electrobrush upside down on a level, clean surface.

Cutting | Threads | Turbobrush

To guide the scissors, move along the guide track on the roller brush.

Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors.

Then run the vacuum cleaner to vacuum up the cut threads and hairs.

The turbobrush speed drops.

The turbobrush is driven by the suction flow of the vacuum cleaner. With tightly woven carpets, the speed of the turbobrush can drop because the suction inlet is so tightly enclosed by the carpet pile that the air flow does not circulate. The brushing effect may then not be satisfactory.

Opening | Air inlet valve | Turbobrush

In this case, open the air inlet valve by turning the large brush symbol to the circle marking (upper section of the figure).

In all other cases, the air inlet valve must be closed so that the full suction power of the vacuum cleaner is released on the floor.

Close the air inlet valve by turning the small brush symbol to the circle marking (bottom section of the figure).

Additional media

Play video
Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us