Washing machine does not respond during Add laundry (AddLoad)
With Add laundry, the washing machine has become suspended with rotating bars ... ... on the time display. The washing machine does not respond and the door does not open.
There is a technical fault.
Disconnect the washing machine from the mains power supply by pulling out the mains plug.
Risk of scalding due to hot suds.
Escaping suds will be hot if the laundry has just been washed at high temperatures.
Carefully allow all suds to drain off.
Water leak
There may be a large quantity of water left in the washing machine.
Do not activate the emergency door release before draining the water.
Carefully drain the water from the washing machine.
Note the quantity of water.
Sample illustrations
Open the access panel for the drain pump.
Place a suitable container under the access panel, e.g. a universal tray.
Slowly unscrew the drain filters to let the water out.
To interrupt the flow of water, tighten the drain filters back up again.
If water stops flowing out, screw the drain filters tight.
If the drain filters are not screwed tight, water may leak out.
Water leakage can cause damage.
Check that the drain filters have been inserted correctly and screwed tight.
Reaching into a moving drum is extremely dangerous.
Always make sure that the drum is stationary before reaching in to remove laundry.
Unlock the door with a screwdriver.
Open and close the door.
Close the panel.
Reconnect the washing machine to the mains power supply.
Restart the programme.
Operating Instructions finder
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