- Repair information & Indicative prices
Your Right to Repair with Miele
Explore your repair options, view indicative pricing for common repairs, and learn what to expect from the repair process for eligible Miele appliances under EU repair regulations.
Understanding your Right to Repair
The Right to Repair is designed to make appliance repairs more accessible and transparent for consumers. Under applicable EU regulations, manufacturers are required to provide repair-related information and support repair options for selected product categories where repair is technically feasible.
At Miele, this includes providing clear information about available repair options, access to our spare parts catalogue, and indicative pricing for selected typical repairs on eligible appliances. The indicative prices shown on this page are intended to help you better understand potential repair costs before booking a repair service.
These requirements apply to specific appliance categories covered by EU repairability and Ecodesign regulations. At Miele, this currently includes the following domestic appliances:
- Washing machines and washer dryers
- Tumble dryers
- Dishwashers
- Refrigeration appliances
- Vacuum cleaners
Indicative prices for typical repairs
| Appliance Category | Typical Repair Example | Indicative Price (incl. VAT) |
| Dishwasher | Replace drain pump | £ 97.00 |
| Dishwasher | Replace Turpidity Sensor | £ 93.00 |
| Washing Machine | Replace drain pump | £ 114.00 |
| Washing Machine | Replace V-belt | € 102.00 |
| Tumble Dryer | Replace condensate pump | £ 211.00 |
| Tumble Dryer | Replace V-belt | £ 130.00 |
| Refrigeration | Replace temperature sensor (cooling compartment) | £ 174.00 |
| Refrigeration | Replace temperature sensor (freezer compartment) | £ 110.00 |
The prices shown are indicative examples for selected typical repairs. They apply only after a prior diagnosis has confirmed that the listed repair is required. Prices include estimated labour time, the necessary spare part(s), and the electronic safety test carried out after completion of the repair.
Travel or call-out costs, diagnostic costs, regional surcharges, administrative fees, and any additional effort required to access or prepare the appliance for repair are not included. The final repair cost may vary depending on the appliance model, the confirmed fault, local service conditions, and appliance accessibility.
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Frequently asked questions
No. The prices shown are indicative examples for selected typical repairs and do not constitute a binding quote. The final cost depends on the appliance model, the confirmed fault, the required parts, local service conditions, and appliance accessibility.
A diagnosis is required to identify the fault and confirm whether the listed typical repair applies to your appliance. After the diagnosis, you will receive information about the expected repair costs before any chargeable repair is carried out.
Travel or call-out costs, diagnostic costs, regional surcharges, administrative fees, and any additional effort required to access or prepare the appliance for repair are not included. These costs may vary depending on the service location and the specific repair situation.
These requirements apply to selected product categories covered by EU repairability and Ecodesign regulations. At Miele, this includes selected household appliances such as washing machines, washer-dryers, tumble dryers, dishwashers, refrigeration appliances, and vacuum cleaners.
Yes. You are free to choose a repairer. EU regulations aim to improve access to spare parts, tools, and repair-related information for both consumers and independent repairers.
If a repair is not technically feasible or not suitable for your appliance, the technician will inform you about the available options. Depending on the situation, this may include replacing the appliance.