SearchFind a store
Support for yourCoffee

Milk/milk froth sprays/sputters (countertop appliance)

The milk/milk froth is dispensed erratically by the coffee machine (sprays, splutters) (countertop appliance).

The Cappuccinatore or milk pipework is clogged.

Clean the Cappuccinatore (incl. the spout and milk pipework). Proceed as follows:

  • Remove the cover, see Fig. 1.

  • Remove the Cappuccinatore, see Fig. 2.

  • Disassemble the Cappuccinatore into its individual parts, see Fig. 3.

  • Clean the individual Cappuccinatore components by hand or in a dishwasher, see Fig. 4.

  • Reassemble the Cappuccinatore. Insert the Cappuccinatore back into the coffee machine, see Fig. 5.

  • Refit the cover, see Fig. 6.

If the problem is still not remedied after the Cappuccinatore has been cleaned, clean the milk pipework using the milk system cleaning powder.

The cleaning powder for the milk system was specially developed for this coffee machine. You can purchase the cleaning powder for the milk pipework from the Miele online shop.

Refer to the operating instructions for information on how to clean the milk pipework.

Clean the milk pipework as follows:

  • SELECT BEVERAGE is indicated on the display.

  • Place a suitable container underneath the Cappuccinatore. Dissolve the cleaning powder in a container with 150 ml of lukewarm water. Place this container next to the coffee machine.

  • Press and hold the OK button until MENU appears on the display.

  • Then turn the rotary selector until MAINTENANCE appears on the display. Then press the OK button.

  • Select CLEAN MILK SYSTEM and confirm the selection by pressing the OK button.

  • Then select START and confirm using the OK button.

  • When prompted by the display, place the milk pipework in the container. Make sure that the milk pipework is lowered far enough into the cleaning solution.

  • Follow the next instructions on the display.

  • When the display reads PROCESS FINISHED, press the OK button.

Clean the milk system regularly to prevent the build-up of germs.

The Cappuccinatore is not properly positioned on top of the nozzle, and the system is drawing outside air.

Ensure that the Cappuccinatore is fitted correctly. Gently press the Cappuccinatore into place by hand until the spout aligns with the rim.

The milk spout is defective.

Please contact the Miele Customer Service Department.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us