The brew unit is blocked.
Clean the brew unit in accordance with the operating instructions.
Support for yourCoffee
No drink being dispensed
The coffee machine is not dispensing a drink even though the beans have been ground and there is sufficient water in the water container.
The coffee grinder channel is blocked.
In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).
Clean the ground coffee chute as follows:
Open the appliance door and remove the ground coffee drawer.
Attach the vacuum cleaner attachment. Use the suction tube of your vacuum cleaner to vacuum out the ground coffee chute.
Remove the vacuum cleaner attachment and refit the ground coffee drawer.
Close the appliance door.
If the fault persists, please contact us or book a repair appointment online.
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