Miele Proactive Maintenance Service

Miele Maintenance Service
Help keep your Miele appliances performing at their best with Maintenance Service from our Miele technicians. Tailored to your appliance type, the service includes specific checks and maintenance measures designed to support performance and reliability.
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Longevity is part of our philosophy

Enjoy the convenience of an in-home visit from a Miele technician. Our Maintenance Service is tailored to your appliance type, with specific checks and maintenance measures carried out to help support its performance and reliability. The exact service provided varies by appliance, so you receive maintenance appropriate to your Miele product.

Why choose Miele Maintenance Service?

Expert care by Miele technicians
Maintenance carried out by Miele approved technicians, tailored to your appliance type.
Tailored to your appliance
Specific checks and maintenance measures based on the requirements of your appliance.
Longer life, preserved value
Maintenance designed to support the performance, reliability and longevity of your appliance.
Preventive care and practical tips
Expert guidance to help you care for your appliance and keep it performing at its best.

Our service tailored to your machine.

Choose your Maintenance package

A Miele washing machine and dryer W2 T2 Nova standing next to each other

Laundry Appliances

Washing Machines and Tumble Dryers

Appliance must be in full working order

Electrical safety test, diagnostic check and software update

Internal care or descaling programme using official Miele care products

10% discount on Miele Accessories and Care Products purchased through your Miele Technician

Expert advice and recommendations

If a repair is needed within 12 months of Proactive Maintenance, we’ll waive the call-out fee (subject to T&Cs)

Sleek black kitchen with glossy island cooktop, wall ovens, dining nook and chandelier, showcasing luxury design.

Cooking Appliances

Ovens, Steam Ovens, Microwaves and Cooker Hoods

Appliance must be in full working order

Electrical safety test and diagnostic check

Software update where applicable

External clean and functional inspection of key components, with additional appliance-specific maintenance where applicable.

^*This service does not include an internal oven clean.

10% discount on Miele Accessories and Care Products purchased through your Miele Technician

Expert advice and personalised maintenance recommendations. If a repair is needed within 12 months of Proactive Maintenance, we’ll waive the call-out fee (subject to T&Cs)

Sleek modern kitchen with a built‑in dishwasher partially open beneath a light countertop, with dining table and chairs nearby.

Dishwashers

All Dishwashers

Appliance must be in full working order

Electrical safety test and diagnostic check

Software update

Internal care or descaling programme using official Miele care products

10% discount on Miele Accessories and Care Products purchased through your Miele Technician

Expert advice and recommendations. If a repair is needed within 12 months of Proactive Maintenance, we’ll waive the call-out fee (subject to T&Cs)

Modern kitchen with built-in espresso machine beside a minimalist lounge, large windows, and waterfront view.

Coffee Machines

Built-in Coffee Machines

Appliance must be in full working order

Electrical safety test, diagnostic check and software update

Internal care or descaling programme using official Miele care products

10% discount on Miele Accessories and Care Products purchased through your Miele Technician

Expert advice and recommendations

If a repair is needed within 12 months of Proactive Maintenance, we’ll waive the call-out fee (subject to T&Cs)

Miele Warranty

2-year Miele manufacturer warranty

We provide an optional Miele warranty for 2 years from the date of purchase for all Miele household appliances. We will rectify all material and manufacturing defects for you free of charge during this period. The conditions of the Miele warranty apply.

In a sunlit laundry room, a person checks a smartphone as a front‑loading washer and dryer operate in the background.

Care & cleaning products

Descaling tablets, 6 tablets
GP DC CX 0061 T
for coffee machine, steam oven, FashionMaster, oven/cooker with Moisture plus.
sale price£18.89
^{1 items = £3.15}
In stock - delivery in 1-3 working days
Descaling cartridge
GP DC 102 C
for automatic descaling of Miele coffee machines.
sale price£85.39
^{1 items = £85.39}
In stock - delivery in 1-3 working days
TwinDos Care
GP TDC 141 L
cleaning agent for the TwinDos dispensing system.
sale price£13.99
^{1 l = £9.72}
In stock - delivery in 1-3 working days
AutoCleaner
GP CC 001 C
for the fully automatic cleaning of Miele coffee machines.
sale price£53.29
^{1 items = £13.32}
In stock - delivery in 1-3 working days