360PRO: Your Cleaning Solution for Hotels and Guesthouses

Miele 360PRO - The Holistic System Solution for Hotels and Guesthouses

We love first-class hospitality. To help your team prepare a unique experience for guests, Miele offers 360PRO. Our holistic system solution for the commercial sector delivers perfectly coordinated components from one single source. This simplifies the everyday work of your team – so that all can concentrate on what really counts.

Ein Mitarbeiter im House Keeping steht lächelnd vor den Miele Benchmark Performance Waschmaschinen und Trocknern.

360PRO Is the Ideal Solution for Your Hotel

What does 360PRO include?

Discover our holistic system solution

Graphic with the content of the holistic systemsolution of 360PRO

Consultancy
Are you ready to start? Based on your needs we provide profitability analysis, holistic planning and process optimisation.
Machines
We will work with you to find the right solutions for washing, drying, ironing and dishwashing.
Consumables
Discover dishwashing detergents and laundry care products, working in complete harmony with your Miele machines.
Accessories
We have all the accessories needed to reduce the daily workload on your team.
Digital solutions
Connected machines, optimised processes and direct service support – Miele MOVE ensures transparency and efficiency in your workflow.
Service
Whether advice on application technology, repairs or annual maintenance – our service team works towards ensuring that your machines are always ready when you are!

In-house laundry

Maximum independence and hygienically clean laundry

A woman in a laundry operating a rotary ironer.

Once guests check out, everything has to be done at the double. Despite the haste, bed and table linen must still be washed hygienically clean. An on-premise laundry meets these requirements and also guarantees maximum freedom. Naturally, we are at your side at all times from planning your laundry and selecting machines for washing, drying and ironing through to process optimisation with our 360PRO system solution. Making sure that everything is perfect when your next guests arrive.

A woman in a laundry with Miele machines folding laundry

Soft and hygienically clean towels are a visiting card for service excellence. With our 360PRO system solution, bathroom textiles are reliably washed and dried. And did you know that our dryers simply love towelling?

Symbolic image with shirts in line on a rail.

Miele WetCare brings excellent innovations and technology Made in Germany together in a unique cleaning system. In contrast to dry-cleaning, this system uses detergents dissolved in water and therefore discharge from machines can be treated together with grey water just like any other detergent. This allows you for instance to offer a high-end cleaning service for even the most demanding textiles, whilst at the same time allowing you to optimise the use of your on-premise laundry and make it more efficient.

• Natural fibres such as angora, cotton, cashmere, linen, silk and pure new wool
• Artificial fibres such as viscose and acetates: e.g. curtains, raincoats, costumes
• Synthetic fibres such as acrylics, polyester, textiles with membranes (sportswear and functional clothing)
• Leather clothing
• Feather beds, eiderdowns and duvets

Bar & Restaurant

Clean and fast – even during rush hours

Symbolic image of commercial kitchen with various dishwashers from Miele.

Lots of crockery, little time? 360PRO offers a finely tuned system: A right-sized dishwasher, versatile baskets and the right detergent ensure hygienic cleanliness and a superb experience for your guests.

Image of a waiter bringing used crockery into a kitchen where a Miele dishwasher stands

Maximum flexibility for mixed loads with our MasterLine fresh water dishwashers. Short cycles and top-class cleaning results ensure that crockery is ready for use again in no time. Simplicity of operation and a broad range of programmes make MasterLine a most efficient member of the team.

Detailed view of drawer in a Miele dishwasher

Sparkling glasses in next to no time? No problem! We have frontloading tank dishwashers for your bar. They offer solutions on two wash levels for the best possible results in record time. Allowing your guests to touch glasses several times during an evening – after all, there is always something to celebrate.

Sample installation of a Miele industrial kitchen with a sink unit and a dishwasher

Busy times of the day such as during breakfast or in the evening produce lots of crockery. This calls for a machine with a huge appetite, able to delivery hygienically clean crockery in seconds. Our PTD 901 passthrough tank system is suitable for washing large pots and pans, containers and even crates. No matter how large or small the volumes, we offer the most economical solution.

Wellness & Spa

Soft, dry and clean bathrobes and sauna towels

Symbolic representation of a person letting massage oil run onto her hand

Thanks to 360PRO and a specially coordinated solution consisting of washing machine, dryer and detergents, even oils and lotions are reliably removed from textiles. Peace of mind for you and absolute convenience for your guests.

Bild einer Wäscherei mit zwei unterschiedlich großen Miele-Waschmaschinen

Switch off from your daily routine and simply relax? Our dryers are the real experts when it comes to towelling. With fragrant, soft and well-kept bath robes and towels, guests will feel thoroughly comfortable.

Self-Service Laundry

A welcome additional service for your guests

A hand reaches towards a green shirt in a laundry basket with coloured laundry items

Laundry care can be something very personal. That's why many hotels offer their guests the opportunity to do their own laundry on site. With Little Giants from Miele, we are offering you a straightforward solution. The simple operation of the integrated display and easy menu guidance in up to 32 languages ensures that the machines meet the requirements of hotel guests. With the Miele payment system, each washing and drying process can be individually recorded and billed.
The innovative appWash service is a digital solution which enables convenient and cash-free payment or can even take care of the whole process for you.

Facility management

For cleanliness in your rooms

Something at last you don't need to waste any thoughts on

The care and cleanliness of bedrooms is key to the wellbeing of guests and contributes to the feel-good factor during their stay. Mops, cloths and other textiles must always be ready for use in daily cleaning. Special Mop Star washing machines with innovative wash programmes have been developed to meet these requirements.

Service

Something at last you don't need to waste any thoughts on

Smooth processes behind the scenes are indispensable in any hotel. And if assistance is needed, our highly qualified team is only a phone call away. Our service, which has repeatedly won awards over the years, is an integral part of the 360PRO system solution. It even starts with delivery as Miele’s team of experts provides support in commissioning machines. Regular maintenance and inspections as well as professional care also ensure maximum operating reliability. Thanks to the quality of Miele products 'Made in Germany', our clients profit from extreme longevity and the availability of spare parts for up to 15 years – even if an appliance is no longer listed.

6 Reasons Why Miele 360PRO Is the Right Choice for You

More reliable
More speed
More economical
More independent
More digital
More sustainable

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Recommended products

With our 360PRO system, we offer you the right solution for every situation. Find the ideal products for use in hotels and restaurants.

Go to products

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Simply safe: Hygiene in hotels and restaurants

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Do you need individual advice?

Our consultants, active nationwide, accompany you through each stage of planning a new-build or refurbishment project:
from economic feasibility studies, to on-site planning, the integration of sub-contractors and installation and maintenance, Miele Professional offers single-source manufacturer support.

Media and downloads

Product information

Brochures

Laundry technology

Brochures

Dishwashing technology

Magazine and stories

Hotel 360PRO

OPHell to OPL

Find out how hotels can implement quality laundry facility.

A Five Star Cycle

Download our hotel infographic and select a floor to find out how hotel laundry quality impacts guest experience at every level.