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Solutions for apartment blocks

Miele 360PRO – The Reliable System Solution for Multi-family Dwellings.

User satisfaction is the basic requirement for successful operations. Reliable machines and service is particularly crucial when operating self-service laundry care facilities. And because we know a thing or two about reliability, we offer 360PRO for multi-familiy-dwellings. Our holistic system includes connected machines, accessories and detergents that are perfectly tailored to your laundry room. The promise to your users remains the same: the very best wash results. For your operational success – and satisfied users.

A man stands with a laundry basket in front of a laundry room in an multi-family dwelling. There are Little Giants washing machines and tumble dryers from Miele Professional in the background

360PRO for anyone who wants to make their laundry room even more efficient.

What does 360PRO entail?

Discover our holistic system solution

Graphic showing the 6 areas of Miele 360PRO, with corresponding icons for improved visualisation. Details are provided in the text below

1. Consulting

We will advise you, from the needs assessment and profitability calculation to planning and process optimisation.

2. PROtect

From consultancy to repairs and regular maintenance, our service team supports you in minimising machine downtimes and ensuring smooth operation.

3. Consumables

Our ProCare Tex detergents and care products are perfectly matched to the machines, ensuring reliably clean results.

4. Accessories

A wide range of accessories such as dispensing pumps and plinths allow you to get the best out of Miele Professional machines.

5. Digital solutions

Networked machines and cooperation partners such as appWash – our digital solutions ensure maximum transparency and efficiency.

6. Dispensing pumps and consumables

ProCare Tex detergents are perfectly matched to the machines and thei programmes to ensure efficient and effective cleaning.

Commercial laundry technology

Efficiency is the order of the day here – with washing machines and tumble dryers from Miele Professional

Washing machines

Our commercial washing machines combine professional quality, time savings and low consumption values. The durable washing machines are designed for up to 30,000 operating hours and meet the demand for high levels of wash performance. Thanks to our honeycomb drum, the machines also wash a wide range of textiles while protecting the fabric. The machines are incredibly intuitive and easy to use. The controls are also available in different languages, making it easy for users to select programmes.

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Tumble dryer

Thanks to short programme running times, user satisfaction increases as there are no long waiting times. In addition, the machines are easy to operate, the time is simple to adjust and the technology with Miele honeycomb drum protects fabrics, meaning our commercial tumble dryers also contribute to a positive customer experience.

To tumble dryers

Practical accessories

For even happier users.

A person loads laundry into a Miele Little Giants tumble dryer. The tumble dryer is placed on an ergonomic plinth.

For the users of your laundry room, the best service and maximum convenience are crucial factors. To offer operators the opportunity to achieve maximum satisfaction, we provide carefully coordinated accessories. We also offer plinths in various heights to make loading and unloading of the machines particularly ergonomic.

Dispensing pumps and consumables

For even better performance.

A media canister containing ProCare Tex detergent is placed on a grey floor. Various items of clothing are artistically draped in a circle around the canister.

With ProCare Tex, Miele Professional offers the perfect solution for demanding textile care in the commercial sector. Together with our modern dispensing systems, this ensures that exactly the right amount of detergent and care products is used, preventing operating errors when dispensing. ProCare Tex detergents and care products are perfectly matched to the machines and their programmes to ensure efficient and effective cleaning. Other advantages of using automated dispensing include high reliability, low maintenance, customisability and a space-saving design that allows for easy installation and commissioning. Miele Professional offers a comprehensive solution for the cleaning and care of textiles that meets the highest standards.

Payment systems for washing machines and tumble dryers

Practical and profitable.

The Miele Professional Little Giants washing machine with the retrofittable coin-operated payment system is located in a launderette.

For smooth and accurate billing for the use of washing machines and tumble dryers in launderettes, Miele Professional offers various payment systems for 50 cent and €1 coins as well as tokens – ideal for programme or timed operation. If you would like to make price changes, you can do so at any time. The functionality and operation of the electronic coin-operated machines are particularly simple. This makes it convenient for your customers – thus ensuring greater satisfaction and lower personnel costs.

appWash

Your system partner for laundry rooms in multi-family dwellings

Clean laundry. Smartly controlled – appWash has given rise to a digital service of the future that develops and distributes state-of-the-art technology for laundry rooms around the world. Together with Miele Professional products, appWash offers innovation and quality from a single source.

A woman is looking at the appWash app on her smartphone. There is Miele Professional Little Giants washing machine loaded with laundry in the background.

appWash Pay

appWash Pay simplifies the entire operation of your laundry room in multi-family dwellings. Do away with handing out customer cards and collecting wash coins and small change. Thanks to the modern control system, there is no need to maintain coin boxes or draw up bills manually.
Thanks to the digital networking of washing machines and tumble dryers, your laundry rooms are at the technological cutting edge – you always have an overview, wherever you are.
With the appWash app, customers can easily book washing machines and tumble dryers online. Customers can check from home whether a specific machine is available. And the customer’s payment process? It's quick, easy and mobile with PayPal, credit or Maestro debit cards.
If you need to adjust prices, it is easy and convenient to do so yourself. appWash will issue a detailed invoice at the end of the month, including a sales overview.

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A man is sitting in a relaxed manner on a couch and is holding his smartphone in his hand. There are Little Giants washing machines and tumble dryers from Miele Professional in the background.

appWash Relax

Administration, billing and operation with appWash powered by Miele Professional: with appWash Relax, washhouse operators enjoy the benefits of appWash Pay while also receiving comprehensive services. With appWash Relax, managing your laundry rooms is made easier and the entire operation is taken over. Experts install the commercial washing machines, tumble dryers and the appWash system, take care of services from administration to price calculation, maintenance and repair and bill users directly.

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Our service is called PROtect.

At last, something you don’t need to worry about.

Red ID Buzz from the Miele PROtect team on a country road

PROtect combines comprehensive services, maximum cost control and easy availability of spare parts – even 15 years after they have been discontinued. Our professional team carries out service work and maintenance quickly and reliably, ensuring that equipment is installed in the best possible way and is always ready for use.

5 good reasons why 360PRO makes your self-service laundry operation even more cost-effective

Reliable

Miele Professional’s washing machines and tumble dryers impress with first-class performance over their
entire service life.
Fast

Thanks to short programme running times, you benefit from higher appliance utilisation and users spend less time in laundry rooms.
Intuitive

The intuitive operation makes the machines very easy to use – the controls are available in different languages and the programmes are easy to select.
Digital

Our digital solutions ensure maximum transparency and efficiency – thanks to networked machines and cooperation partners such as appWash.
Conserving Resources

The machines are extremely sustainable thanks to their long service life and low consumption values.

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Recommended products

Highly frequent use, short programme running times, robust and durable commercial technology: find the right washing machines and tumble dryers for use in the housing sector.

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Do you need individual advice?

Do you want to reduce financial costs and streamline the administration of your washhouse? We offer the right solutions to meet the needs of self-service laundries for housing associations.

Our articles for residential homes and multi-family dwellings

The benefits of implementing high-quality commercial laundry solutions in multi-housing properties

For property owners considering laundry solutions for their multi-housing properties, a shared laundry space provides an effective solution. Opting for individual laundry machines in each apartment not only involves significant costs for both the property owner and resident but also proves to be more unsustainable in the long term, as this increases the amount of water and energy required across the complex. A shared laundry room also reduces the space needed in residents' homes, providing them with a better quality of living.

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