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PWM 920 [SD DV DD ST]

Professional washing machine, steam heating (direct) with detergent drawer, suds tap, M Touch Pro Plus – freely programmable. 

  • Drum volume 180 l, load size 20 kg
  • Top cleaning & consumption values – innovative Miele technology 
    Note
    Patented honeycomb drum 2.0 and ideal suds container geometry ensure efficient reprocessing with minimal consumption values.*Patent: EP 2 700 744 B1
  • Ideal operation thanks to colour touch display – M Touch Pro Plus
    Note 
    Access all wash programmes and machine functions easily and intuitively at the touch of a fingertip via the clear text touch display. 
  • Simple and safe operation thanks to automatic door lock
    Note 
    The door can be opened and closed via OneFingerTouch thanks to the automatic door lock.
  • Connected for the future using LAN and WiFi
    All the information you need 
    Prepared for connection to high-performance software solutions.*Note: the availability of the software solution is country-specific 
Front wall texture
  • Stainless steel
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Product benefits
ECO programmes
Save up to 42 % on energy*Based on the example of the PWM 916 with cold water connection, Eco Cottons or Eco Cottons Intensive compared with the standard Cottons programme, with cold water connection. This information is based on laboratory values and can differ in practice.
Particularly efficient reprocessing of normally or lightly soiled laundry in the ECO programme.
Exclusive to Miele
Innovative suds container
Low water and energy consumption
Efficient use of resources with redesigned suds container.
Low consumption values
Economical and efficient
Economical and efficient: laundry machines from Miele Professional boast exceptionally low consumption values.
Exclusive to Miele
Patented honeycomb drum 2.0
Gentle fabric care and intense cleaning performance
Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.
Proven hygiene
Effective against viruses – scientifically proven
Our washing machines in the Benchmark series remove more than 99.9 % of all viruses (including coronaviruses).
EcoSpeed – patented wash rhythm*European patent: EP 1354997 B1
A new balance of mechanical action and water usage
Intensive cleaning with reduced water consumption due to optimised changes in speed.
Exclusive to Miele
Patented pre-spin*Patent: EP 2 003 236 B1
Clean from the start
Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.
3-dimensional imbalance monitoring
Spinning at a professional standard
Reliable moisture removal from wash items thanks to professional 3D sensor technology.
Short programme cycles
Quick and efficient
Premium commercial technology allows you to benefit from the shortest programme cycles.
Preparation of cleaning cloths
Ready for immediate use
Cleaning cloths are reprocessed and prepared in the machine in one step.
Efficient spring-in-spring system*German patent: DE 102010037103 B3
Extremely smooth running
Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.
Large door opening
Quick loading and unloading
Simple loading and unloading thanks to large door opening with diameter of 415 mm.
Exclusive to Miele
Automatic door lock
Easy to open and close
OneFingerTouch enables easy door closing.
M Touch Pro Plus controls
The benchmark for professional machine operation
Conveniently select and adjust all wash programmes at the touch of a fingertip via the touch display.
Freely programmable washing machine controls
Complete versatility
With freely programmable controls, all wash parameters can be adjusted.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
LAN interface
Secure data exchange
The LAN interface enables secure communication in the local network via a LAN cable.
WLAN interface
Wireless data exchange
The WLAN interface enables wireless communication in the local network.
Connection of payment system
Self-service operation
Optimum use in self-service areas is possible thanks to the connection for payment systems.
Connector Box 
Flexible connection to external systems
The Connector Box facilitates connections to external systems, e.g. payment, dispensing and peak-load systems. 
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Peak load cut-out
Avoiding electricity voltage peaks
Comprehensive energy management by integrating the machines into an energy management system.
Efficient hot water connection
Quick and economical
Connection to a hot water supply enables excellent savings in time and energy with minimal effort.
Automatic load control Plus
Highest precision
High savings potential in terms of resources and running times as parameters are adjusted to the load size.
Resource-efficient water recycling (option)
Economical
The water from the final rinse cycle is recycled for the next pre-wash.
ECO programmes
Save up to 42 % on energy*Based on the example of the PWM 916 with cold water connection, Eco Cottons or Eco Cottons Intensive compared with the standard Cottons programme, with cold water connection. This information is based on laboratory values and can differ in practice.
Particularly efficient reprocessing of normally or lightly soiled laundry in the ECO programme.
Exclusive to Miele
Innovative suds container
Low water and energy consumption
Efficient use of resources with redesigned suds container.
Steam heating method
Full steam ahead
If steam is available, this can be used directly for heating the Miele commercial laundry machines.
Time-saving laundry care
Highly efficient, highly reliable
Benefit from short drying times thanks to optimum spin performance.
Low consumption values
Economical and efficient
Economical and efficient: laundry machines from Miele Professional boast exceptionally low consumption values.
Large capacity
More space
Miele Professional washer-extractors have a large capacity drum to accommodate large loads of laundry.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Exclusive to Miele
Patented honeycomb drum 2.0
Gentle fabric care and intense cleaning performance
Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Proven hygiene
Effective against viruses – scientifically proven
Our washing machines in the Benchmark series remove more than 99.9 % of all viruses (including coronaviruses).
High temperature consistency
We keep our promises
For reliable cleaning results and maximum hygiene, the temperature of the washing water is monitored constantly.
Disinfection rinse
Maximum hygiene
A final rinse with a special high temperature/holding time provides additional reassurance with regard to hygiene.
Proven hygiene 
Excellent hygiene quality – independently verified
The combination of disinfection programmes and high safety standards has been verified by an independent jury.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
EcoSpeed – patented wash rhythm*European patent: EP 1354997 B1
A new balance of mechanical action and water usage
Intensive cleaning with reduced water consumption due to optimised changes in speed.
Excellent spin performance
Intensive dewatering for high energy efficiency
Very low residual moisture on account of high g-factor.
Precisely controlled water consumption
Every drop counts
The flow meter monitors the volume of water intake precisely for maximum efficiency.
Exclusive to Miele
Patented pre-spin*Patent: EP 2 003 236 B1
Clean from the start
Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.
3-dimensional imbalance monitoring
Spinning at a professional standard
Reliable moisture removal from wash items thanks to professional 3D sensor technology.
Short programme cycles
Quick and efficient
Premium commercial technology allows you to benefit from the shortest programme cycles.
Preparation of cleaning cloths
Ready for immediate use
Cleaning cloths are reprocessed and prepared in the machine in one step.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Powerful heater elements
Truly powerful 
The washer-extractors are equipped with powerful heater elements for heating water quickly.
Reliable water drainage
No sharp corners or edges
The professional dump valve ensures trouble-free drainage even with coarse soiling.
Excellent durability
Ultimate quality
Professional technology ensures excellent reliability and durability for daily work routine.
Sophisticated asynchronous motor
Powerful and quiet
Sophisticated asynchronous frequency-controlled motor enables maximum performance and durability.
Efficient spring-in-spring system*German patent: DE 102010037103 B3
Extremely smooth running
Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Countdown indicator
An eye on the time
After the programme has started, the display shows the cycle time remaining.
Delay start freely selectable
Well-planned laundry care
The programme start time can be pre-set in advance for efficient planning.
Large door opening
Quick loading and unloading
Simple loading and unloading thanks to large door opening with diameter of 415 mm.
User instructions in a variety of languages
Simple and easy to understand
Avoids operating errors: All instructions and processes can be displayed in a variety of languages.
Add laundry
Open the door and add laundry
Did you forget an item of laundry? Don’t worry – simply open the door and add the laundry.*It is possible to add laundry within the first few minutes of starting a programme. 
Exclusive to Miele
Automatic door lock
Easy to open and close
OneFingerTouch enables easy door closing.
M Touch Pro Plus controls
The benchmark for professional machine operation
Conveniently select and adjust all wash programmes at the touch of a fingertip via the touch display.
Freely programmable washing machine controls
Complete versatility
With freely programmable controls, all wash parameters can be adjusted.
Programme selection via colour frame 
Intuitive and simple operation 
Reliable operation: colour-coding assists with selecting the right programme.
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit. 
Product details
PWM 920 [SD DV DD ST]
EAN 4002516436140 / Article number 51920026GB / Material number 11779840

Additional accessories and consumables

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Laundry cart with washed laundry.
Additional accessories for laundry technology

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Cleaning chemistry can be found in the laundry room.
Additional consumables for laundry technology

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