Freshly washed white towels are placed on a hotel bed

Miele MOVE. Your professional platform for digitalisation in hotels and restaurants

Intelligent machine management from Miele Professional.

In hotels and restaurants, washing machines have to be able to cope with textiles with a wide array of care instructions. Dishwashers also need to meet the highest of standards when it comes to hygiene, performance and speed. Miele MOVE makes managing your machines simple: you have easy access to all your machines at a glance while gaining control over processes and data – a major step towards digitalising the hospitality sector.

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In-depth reports

Machine status

Miele MOVE delivers in-depth information about your connected washing machines, tumble dryers and dishwashers – performance, programme and capacity-related data is displayed live in a clear overview. Incidents likes faults are visible from a central location, enabling you and your team to respond straight away. This saves you repeated trips, improves the management of your machines and provides you with accurate reports.

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Short response times


In the hospitality sector, every minute counts. Miele MOVE automatically notifies you of the status of your machines or any defined incidents. As a result, you are directly informed about programme sequences, and technicians may also receive in-depth reports, too. So, digitalising your equipment speeds up processes, boosts productivity and reduces operating costs.

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Secure documentation

Operating data logging and programme history

Cleanliness and hygiene are key criteria in the hospitality sector. Miele MOVE helps you to comply with hygiene rules and compile digital documentation: the platform digitally records, archives and, on request, exports relevant programme data and maps all performance parameters.

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Direct service contact

Service optimisation

A defective machine delays processes and disturbs the guest experience. Miele MOVE keeps downtimes to a minimum: the digital platform automatically delivers in-depth fault reports, which you can e-mail straight to Miele or a certified Miele service partner. As a result, the technical team will receive all service-relevant information, enabling them to bring the right spare parts with them, for instance. This avoids any further enquiries and speeds up the repair process.

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Full planning security

Overview of consumption

By digitalising processes in the hospitality sector, Miele MOVE also helps to ensure economic efficiency and transparency. The platform keeps you informed of all relevant processes, such as water consumption, programme running times, usage rates, and downtimes: all areas that help to cut your running costs. Miele MOVE helps you to use resources more efficiently and plan capacities further in advance.

Miele MOVE – Our compatible machines

For all businesses and commercial operations.

Start benefiting today from the wide range of functions in Miele MOVE and use our Free package free of charge. No trial periods, no hidden costs. With the Starter and Advanced packages, you can use additional advantages generated by digitalising your washing machines, tumble dryers and dishwashers.