Troubleshooting

The programme does not start

Check that the mains plug is correctly inserted and that the fuse has not tripped. Check that the door is closed properly and that the correct programme has been selected and started.

The inlet/drain indicator is flashing

• Check that the stopcock is opened fully or whether the water inlet hose is kinked.
• Check that the water inlet filter is not clogged and clean it, if necessary, as described in the operating instructions.
• Check that the drain pump is not clogged. This can be cleaned as described in the operating instructions.
• Reset the error message as follows: To cancel the error message, turn the rotary selector switch to “Stop/End” or press the “Start/Stop” switch for approx. 5 secs. Then switch the appliance off and then back on again. If the fault message reappears, please contact the Customer Contact Centre.

All indicators are flashing

Reset the error message as follows: To cancel the error message, turn the rotary selector switch to "Stop/End" or press the "Start/Stop" switch for approx. 5 secs. Then switch the appliance off and then back on again. If the fault message reappears, please contact our Customer Contact Centre

"F" appears in the display

Reset the error message as follows: To cancel the error message, turn the rotary selector switch to "Stop/End" or press the "Start/Stop" switch for approx. 5 secs. Then switch the appliance off and then back on again. If the fault message reappears, please contact our Customer Contact Centre.

There is a knocking noise in the cabinet

Check whether spray arms are knocking against an item in a basket. If the source of noise cannot be determined, run a programme without crockery. If the noises continue, please contact our Customer Service.

Poor cleaning results

Clean your appliance as described in the operating instructions under "Cleaning and Care". If the appliance continues to produce poor results, please contact our Customer Service.

The salt reservoir has inadvertently been filled with detergent

DO NOT USE THE APPLIANCE, DETERGENT WILL DESTROY THE WATER SOFTENER... Use a wet and dry vacuum cleaner to remove water and detergent from the reservoir, then add and remove water several times to rinse out the reservoir.

The inlet/drain indicator is flashing and an audible sound can be heard during drainage

Possibly some kind of particles, e.g. a kernel or a glass shard, is blocking the drain pump. Please remove it according to the operating manual. You find the proper instructions under the manual's sections "Problem solving" and "Cleaning and care".

The fault message "F52" is indicated in the display

A sensor detected too much foam in the wash cabinet. The cleaning programme has been interrupted. To erase the fault message, please turn the programme selector to the "Stop/End" position or press the button "Start/Stop" for around 5 seconds, depending on the model type. Afterwards switch the appliance off and on. If detergent tabs are used, which already include the rinse aid, the function "2 in 1" or "3 in 1" should be selected. Please do not use detergent tabs in the programme "Quick wash 40ºC".

Please note: Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.